Privacy Policy

1. Data Privacy Disclaimer

The scope of this policy is limited to the product and/or services provided by us within the territory of India and applies to users who request for these products and/or services within the Indian territory.

2. What personal data do we collect about you?

When you interact with us, we collect different types of information from you based on the type of interaction.

"Personal Data" means any data about an individual who is identifiable by or in relation to such data.

"Processing", "Processed", "Process" in relation to personal data, means a wholly or partly automated operation or set of operations performed on digital personal data, and includes operations such as collection, recording, organization, structuring, storage, adaptation, retrieval, use, alignment, or combination, indexing, sharing, disclosure by transmission, dissemination or otherwise making available, restriction, erasure, or destruction.

We endeavour to collect only such personal data that is reasonably necessary to perform our services for you. When you interact with our Platform or otherwise with us, we may collect the following personal data from you directly:

• General Data - your first name, last name, email, mobile number, address, country, state, gender, age or date of birth, application history and installation data
• Identification Data - data that enables us to identify you
• Technical and Network Activity Data - data about your device and your usage of our Platform, including your IP address, device ID, user ID, hardware model and version, mobile network information, operating system and other online identifiers, type of browser, browsing history, search history, access time, pages viewed, URLs clicked on, forms submitted, and physical location
• Authentication - data required for authentication, such as username, OTP, Captcha and password
• Employment Data - data about education qualification, occupation, designation, company name, resume.

You can choose not to give us personal data when we ask you for it. If you decide not to give us your personal data, it may restrict our relationship with you.

3. How do we collect your personal data?

a. Information you directly provide to us:

You may choose to provide us with the data, which is essential for us to deliver the products and/or services you request. Without this data, we may not be able to provide you with all the requested products and/or services. We may collect the data when you do any of the following:

• Use our Platform
• When you register on our Platform
• Share or use your social media profile to contact us
• Engage with one of our representatives
• Subscribe to our services or updates
• Get in touch with us for support or to provide feedback/queries
• When you subscribe for market news and latest updates
• Apply for job opportunities on our Platform

b. Information you provide to us voluntarily:

We may collect additional data at other times, when you provide feedback(s), modify your content or email preferences, respond to surveys, or communicate with us. This data may include your name, e-mail id, mobile number, etc.

c. Information we collect automatically:

We collect data about you, your interactions with us, as well as data regarding your computer or other devices used to access our Platform. This source may include, but is not limited to:

• Activities on the Platform such as type of pages viewed, time spent on pages, search queries etc.
• Your interactions with our email, customer care and contact us Platform
• Geo-location data through IP addresses
• Device information like device id, device model etc. and other unique identifiers
• Data collected via the use of cookies.

d. Information we collect from other sources:

We may collect or receive data about you from third-party sources and process this data in accordance with this policy. The sources may include, but is not limited to:

• Publicly accessible sources
• Marketing & Advertising vendors
• Analytics Providers
• Event management agencies
• Social media Platforms

If you connect your social media account to our Platform, you will share certain personal data from your social media account with us. This may include your name, email address, photo, list of social media contacts, and any other data you make accessible to us.

4. Lawful basis for processing your personal data

We will collect personal data by lawful and fair means and, where appropriate, with the knowledge of the individual concerned. We only collect and process personal data about you where we have a lawful basis. Lawful basis on which we would process data from you includes:

Obtaining explicit consent from you,

Processing for legitimate uses where processing is necessary in order to provide you with our products and/or services, such as:

1. To enforce our terms and conditions
2. To ensure compliance with our legal obligations and to also comply with our obligations towards public authorities
3. To enforce any legal right or claim
4. For responding to a medical emergency involving a threat to your health or life or that of any other individual
5. For taking measures to ensure safety of, or provide assistance or services to any individual during any disaster, or any breakdown of public order
6. For legal and compliance reasons, such as the prevention, detection, or investigation of a crime, loss prevention or prevention of fraud
7. As otherwise described to you at the time of collection of your personal data
8. To improve services, optimize platform performance, and support research and data analysis

5. How do we use your personal data?

We use your personal data for the purposes we have described below in this policy, or for purposes which are reasonably compatible to the ones described.

To manage our relationship with you.

We will use your personal data to:

1. Verify your identity; to help provide our products and/or services and to administer those products and/or services
2. To register you on our Platform and/or for the events, seminars, etc.
3. Provision for you to subscribe the premium features of our Platform
4. Communicate with you concerning our service (for example by email, push notifications text messaging, and online messaging channels), so that we communicate news regarding the Platform to you, details about new features and content available on our Platform
5. To provide multiple rewards & offers to you for our products and/or services
6. For marketing (where you have agreed to this) and for market research purposes, including internal demographic studies, to provide, optimize and personalize our products and/or services and data (where you have agreed to this) about our products and/or services
7. Provide online or offline products and/or services such as contests and employment opportunities
8. Identify you and authenticate your access rights access to our Platform
9. Invite you to provide feedback or surveys or attend events
10. To enhance personalized services
11. To send you communication, including through WhatsApp business messages, in relation to your use of the Platform and/or Services
12. To respond to your queries and provide you with data when you request it or when we believe our products and/or services may be of interest to you. If we intend to share electronic marketing with you, we will ask for your consent where required and you can opt out at any time
13. Perform analytics, market research and segmentation to understand your preferences, improve our products and/or services and our communications to you
14. To make platform and its content available and to further optimize & develop it

To manage and improve our processes and our business operations.

We will use your personal data to:

1. Manage our network and information systems security
2. Manage our workforce effectively
3. Perform data analyses, auditing and research to help us deliver and improve our digital Platform, content and products and/or services
4. Monitor and analyse trends, usage and activities in connection with our products and/or services to understand which parts of our products and/or services are of the most interest and to improve them accordingly

6. How do we protect your personal data

We implement reasonable technical and organizational measures in relation to the data and personal data that is processed by us. We take reasonable measures to protect all personal data from unauthorized processing or accidental disclosure, alteration, misuse, destruction or loss or unauthorized access and modification that compromises the confidentiality, integrity, and availability of such data.

While we endeavour to always protect our Platform, operations and data against unauthorized access, use, modification, and disclosure, due to the inherent nature of the Internet, we cannot guarantee that any data, during transmission or while stored on our systems, will be safe and secure from intrusion by others. Although we will do our best to protect your personal information, transmission of personal information to and from our Sites is at your own risk. You should only access the services within a secure environment.

7. Your rights in connection with your personal data

We respect your right to access and control your personal data, and we will respond to requests to exercise your rights under applicable laws and, where applicable, will correct, update, or erase your personal data.

You have the following rights:

Right to rectification or update User Information

If You would like to correct or update personal information that You have provided to us, please contact us at connect@motvtech.com to receive instructions to update your profile.

Right not to provide consent or withdraw consent

We may seek to rely on Your consent to process certain personal data. Where we do so, You have the right not to provide Your consent or to withdraw Your consent at any time. This does not affect the lawfulness of the processing based on consent before its withdrawal.

Right to access

You may have the right to access the User Information that we hold about You.

Right of erasure

In certain circumstances, You may have the right to the erasure of User Information that we hold about You (for example if it is no longer necessary for the purposes for which it was originally collected).

Right to object to or restrict processing

You may have the right to request that we restrict processing of Your User Information in certain circumstances (for example, where You believe that the User Information we hold about You is not accurate).

Right to opt out

You may have the right to opt out from the promotional email/SMS/call services, upon which all communications pertaining to new products, features, launches and other materials will not be sent to You.

For exercising any of your rights, you can contact us using connect@motvtech.com. We will need you to furnish proof of your identity before you can exercise these rights. We may not be able to process any requests made in the event you fail to establish your identity, or if we are unable to authenticate your identity.

Please note for all the information and data sought by the Company, in case you do not wish provide certain such data or seek to withdraw Your consent or information/data already provided, or wish to opt out from a particular service or wish to erase certain information / data or seek restriction in processing of certain such information / data, in such cases, the Company may not be in a position to continue provisioning of its services and shall have the right to de-register / debar You from the use of the Platform, until such time the requisite data/information and the consents are provided.

8. Will your information be shared with anyone

As far as this is necessary for the purposes set out above, we will share your personal data in the following situations and recipients who either have a need to know and who will process it for us based on our instructions and for no other purpose:

Compliance with Laws.

We will share personal data when required for the following purposes:

1. To comply with legal obligations and respond to requests from government agencies, including law enforcement agencies and other public authorities
2. To prevent or detect or investigate offences or cyber incidents or for the prosecution or punishment of offences
3. To raise or defend against legal claims
4. To protect our users, systems, and products and/or services.

We may disclose your information where we are legally required to do so in order to comply with applicable law, governmental requests, a judicial proceeding, court order, or legal process, such as in response to a court order or a subpoena (including in response to public authorities to meet national security or law enforcement requirements).

Vital Interests and Legal Rights.

We may disclose your information where we believe it is necessary to investigate, prevent, or take action regarding potential violations of our policies, suspected fraud, situations involving potential threats to the safety of any person and illegal activities, or as evidence in litigation in which we are involved.

Vendors, Consultants and Other Third-Party Service Providers.

We may share your data with third party vendors, service providers, advertisers, contractors or agents who perform services for us or on our behalf and require access to such information to do that work. For eg. data analysis, email delivery, hosting services, customer service and marketing newsletters, promotions and offers. We may allow selected third parties to use tracking technology on the Platform, which will enable them to collect data about how you interact with the Platform over time. This information may be used to, among other things, analyse and track data, determine the popularity of certain content and better understand online activity. These external service providers shall process your personal data on our behalf subject to appropriate safeguards only insofar as it is necessary for them to provide their products and/or services to us. Our prior authorization is required before they are permitted to transfer responsibility for processing personal data to a third party. Unless described in this Policy, we do not share, sell, rent or trade any of your information with third parties for their promotional purposes.

Business Transfers.

We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, restructure, joint venture, assignment, transfer acquisition or other disposition of all or any portion of our business, assets, or stock (including in connection with any bankruptcy or similar proceedings). We provide personal data to our affiliates and other trusted businesses or persons to process it for us, based on our instructions and in compliance with our Privacy Policy and any other appropriate confidentiality and security measures. In the event if we merge with or acquired by another company or in case of re-organization or re-structuring of business, we and our affiliates may share your personal data, wholly or in part, with another business entity.

With your Consent.

We may disclose your personal information for any other purpose with your consent.

9. Personal data transfer, storage and processing

We may transfer your personal data to our affiliates or third parties in territories outside India for the purposes described in this Policy in accordance with applicable data protection laws, provided that no such restriction is notified by the Government/ appropriate authority.

10. How long do we keep your information

We will retain your personal data which we have collected for as long as we reasonably consider it necessary for achieving the abovementioned purposes and as is permissible under applicable law (such as tax, accounting or other legal requirements). This is determined on a case-to-case basis.

When we have no ongoing legitimate business need to process your personal information, we will either delete or anonymize it, or, if this is not possible (for example, because your personal information has been stored in backup archives), then we will securely store your personal information and isolate it from any further processing until deletion is possible.

We will delete your personal data whenever you request us to do so. However, we may archive and/or retain your personal data for as long as there are statutory retention obligations or potential legal claims are not, yet time barred.

11. How to delete your account

You may choose to delete Your account at any point of time by making such choice through Site/Platform or you can send email to connect@motvtech.com from your verified email id.

The account shall not be deleted till the time any transactions are open on the platform.

We may retain Your certain Data in accordance with applicable laws and regulations post the deletion of your account.

In the event of the pendency of any legal, regulatory and/or statutory proceeding or receipt of any legal and / or regulatory direction to that effect, we may be required by the law to retain your Personal Data for longer periods.

Subject to above, all your personal details submitted, financial data submitted etc. shall be deleted or de-identified so that it is anonymous and not attributable to You, within reasonable time, not exceeding 90 days.

You will not be able to retrieve / access the account and related data in future once the account is deleted basis your request.

12. Do we collect information from minors

We do not knowingly collect or solicit personal data from minors. Our products and/or services are not designed for any person who is under 18 years of age, and we do not knowingly permit such persons to register for products and/ or services or share data through any of the web forms without verifiable consent from minors' parents or lawful guardians. If we learn that personal information from users less than 18 years of age has been collected, we will take reasonable measures to promptly delete such data from our records. Further, we do not undertake tracking or behavioural monitoring of children or targeted advertising directed at children.

If you believe that a child under 18 years may have provided us their personal data, please contact us on connect@motvtech.com

13. Do we make updates to this Policy

We reserve the right to change this Policy at our sole discretion at any time. The updated version will be indicated by an updated "Revised" date and the updated version will be effective as soon as it is accessible. If we make material changes to this Policy, we may notify you either by prominently posting a notice of such changes or by directly sending you a notification. We encourage you to review this Policy frequently to be informed of how we are protecting your information.

14. Contact information

If you have questions or comments regarding this Policy or want to exercise any of your rights or express your grievances regarding the processing of your personal data, please contact us using the contact details given below:

If you are not satisfied with the resolution provided you may log your complaint with the Data Protection Board of India following the procedure prescribed by them.